IT Services and Managed Solutions Provider
Managed IT, cybersecurity, and cloud services for UK businesses, in plain English.
Trusted by UK businesses. Certified across the platforms you rely on.
Microsoft Partner
Cyber Essentials+
ISO 27001
ISO 14001
ISO 9001
Why choose ERGOS as your IT partner?
IT should be a tool that helps your business grow, not a source of anxiety about ageing hardware, rising costs, or hybrid-workforce security risks. As your IT partner, ERGOS makes sure it works that way.
Whether you need a complete on-site IT team, expert advice through a complex cloud migration, or simply someone to set up laptops for new starters, we plan, manage, and secure your IT environment as a long-term partner, not a one-off supplier.
That’s why ERGOS is one of the leading managed services providers in the UK: skilled people, trusted partnerships, and the experience to give you cost predictability, compliance confidence, and the freedom to focus on what actually moves your business forward.
19+
Years delivering managed services
95%
Customer Satisfaction
30min
Guaranteed response time
XX%
Client
retention
Our IT Services
One partner across your whole IT estate, from the helpdesk to the boardroom.
IT Compliance
Create and maintain best practices for your business and customer security.
Our Approach to your IT Support
While we cover all aspects of IT Support, these fundamentals always guide our approach
Rapid Response Time
Speak to a real person within 5 rings, and we’re on your issue within 30 minutes. That’s how ERGOS keeps customer satisfaction above 95%.
Cybersecurity at the Heart
Cybersecurity should never be seen as a bolt-on. We build real cybersecurity expertise into your team, with 24×7 monitoring and dedicated Security Operations Centre.
6 Months Support on Us
We’re so confident that you’ll love our support, the first six months are free. We promise the process will be stress free, with no strings attached.
In-House IT vs. Outsourcing to ERGOS
In-House IT
One or two people carrying everything
Reactive firefighting, little time to plan ahead
Rising recruitment and salary costs
Patchy cover during holidays and sickness
Key knowledge leaves when staff leave
Tools and licences bought piecemeal, rarely reviewed
Outsourcing to ERGOS
A full team behind you, always covered
Proactive monitoring and roadmap planning
One predictable flat monthly fee
Guaranteed response times, day and night
Documented systems, no key-person risk
Enterprise tooling and licence reviews included
Our flat-fee model gives you a full IT department for less than the cost of building one in-house.
Find out what outsourcing your IT could really do for your business.
NEW: AI Consulting
Put AI to work in your business
Al is moving fast, and knowing where it genuinely adds value is half the battle. Our Al consulting helps you cut through the hype and identify practical, secure ways to use it, from automating routine admin to getting more from the tools you already pay for. We will assess your systems, map the opportunities, and build a roadmap that fits how your business actually works.
Real results from real clients
Expensive and hard to replace systems run optimally
Sterling Healthcare Group is a one-stop diagnostic centre and a leading provider of outpatient and advanced imaging services.
They needed an MSP that was able to match their needs and provide the level of security required to manage the highly-sensitive nature of the patient data that was held.
Thanks to ERGOS Sterling Healthcare Group’s expensive and hard to replace systems now run optimally.
“With their proven regulatory compliance, experience in the healthcare sector and cybersecurity capabilities [ERGOS] was the perfect partner.”
Marydelia Mitchell, General Manager, Sterling Healthcare Group
We’re delighted with the level of service
Coveney Nicholls is an independent corporate and specialist medical accountants, serving London, Surrey and Sussex.
The migration project was set up to minimise the strain on Coveney Nicholls’ in-house infrastructure.
Coveney Nicholls can now collaborate, keep accurate records and service clients.
“We’re delighted with the level of service; it helps us provide reliable, fast service to our own clients and really reflects how we want to do business.”
John Mabey, Private Client and International Services Partner, Coveney Nicholls Chartered Accountants
High performance IT support
SDA LLP is a full-service actuarial consultancy serving the life and general insurance sectors.
ERGOS worked with SDA to deliver the high-specification computing needed to constantly improve the company’s actuarial reporting capabilities.
The results meant that SDA could develop and attract more clients.
“We chose ERGOS as our MSP, as they constantly deliver high performance IT support with excellent response times and technical ability.”
Stephen Dixon, Partner, SDA LLP
A true IT partner for growth
InterGo Group, through its subsidiaries, InterMedia, InterSend, and InterDirect is a multi-channel logistics and distribution business.
Recently ERGOS helped to integrate systems and migrate data securely and seamlessly after an acquisition and has helped InterGo Group through the Cyber Essentials accreditation.
The strategic direction, combined with the day-to-day support ERGOS provides, has resulted in a true, long-term partnership.
“ERGOS has been a true partner in helping us overcome the IT challenges of a growing business.”
John Bardsley, Group Managing Director, InterGo Group
ERGOS Shield
ERGOS Shield: Advanced Cloud Security & Regulatory Compliance
Cloud providers configure their platforms for maximum accessibility by default. That’s not always the same as maximum security — and the gap between the two is where data breaches happen.
The Security Settings Your Cloud Provider Leaves Off by Default
Cloud platforms like Azure and AWS are secure by design, but they are rarely “secure by default” for your specific business. Many organisations unknowingly operate with significant blind spots because advanced threat detection and private data controls often remain inactive unless manually configured. A standard setup can leave your data storage unintentionally public or your systems without the active monitoring needed to stop a breach in progress. ERGOS Shield closes these gaps immediately. We don’t treat security as a bolt-on; we build it into your foundation. Our hardening programme ensures that identity management, data encryption, and GDPR compliance are active from day one.
Migration Confidence: Planning for the Unexpected
Even the best-planned migrations can encounter complications, which is why we treat contingency as a core part of the process rather than an afterthought. Every project includes a specific rollback plan, agreed via formal Change Control before a single byte is moved. Our engineers are trained to assess snags in real time, determining whether a “resolution in place” is more efficient for your data integrity than a full rollback. This experience-led judgement ensures that your migration remains a managed transition, not a risk.
Frequently Asked Questions
Why outsource IT instead of hiring in-house?
A small in-house team is hard to scale and exposed when someone is away. Outsourcing gives you a full team, broader expertise, and predictable monthly costs, without the recruitment overhead. [PLACEHOLDER answer, Mountex to confirm]
How does onboarding work?
We start with a discovery audit of your environment, document what we find, then take over monitoring and support in a planned handover designed to avoid disruption. [PLACEHOLDER answer, Mountex to confirm]
Which industries do you work with?
We work with organisations across a range of regulated and fast-moving sectors, and shape our approach around each one’s compliance and uptime needs. [PLACEHOLDER, confirm sectors with ERGOS]
What does the flat monthly fee include?
Planning, proactive monitoring, day-to-day support, optimisation and security management, with no hidden line items. [PLACEHOLDER answer, Mountex to confirm]
How quickly do you respond when something breaks?
We work to guaranteed response times, with cover available day and night. [PLACEHOLDER, confirm SLA with ERGOS]
Are we tied into a long contract?
[PLACEHOLDER answer, confirm contract terms with ERGOS]
Ready to Move Without the Risk?
Speak to an ERGOS cloud architect. We’ll audit your current environment, identify your quick wins, and build a migration roadmap that fits your budget and your risk appetite — with no obligation.