Outsourcing your technology services to ERGOS gives you a team of IT specialists at your service
Proactive IT management and on-demand support
No two businesses have the same IT requirements. That’s why ERGOS offers a range of Managed IT Services and support plans that are flexible enough to meet any support needs. While we offer options that include only 24/7 infrastructure monitoring and maintenance services, most clients opt for our full Managed IT Services and Solutions, available through our various Technology Transformation Services plans.
We can completely take over your IT management or augment and extend your team, complementing your internal IT staff by offloading some of their day-to-day operations so they’re free to focus on other important areas of your business.
Extensive expertise in Managed IT Services
ERGOS has been delivering high-performing technology solutions and prompt, professional Managed IT Services and support with a laser-like focus on our clients’ success. Partnering with us means our technicians will proactively monitor your IT environment and fix issues before they arise. Even better, they will provide sound advice, recommendations, and guidance on how you can leverage technology to transform the way you do business.
What’s included in our Technology
Transformation Services
24/7 Help Desk
Our technicians are always available to help with your IT issues
Remote & On-site Support
We can troubleshoot problems remotely or come to your location when needed
Emergency Support
Urgent support requests will be responded within 1 hour, guaranteed
Network Monitoring
We work around the clock to monitor your systems and preemptively resolve issues
Software Updates
Get peace of mind knowing your applications are always up to date and working as expected
Backup and Recovery
We regularly back up your data to ensure your business continuity in the event of a disaster
Total Support Services
Flat Fee Worry Free IT Support
System Monitoring Essentials
AI-based anti-virus
DNS web filtering
Email spam filtering
24/7 network monitoring and server operating systems monitoring
Technology roadmap and IT risk remediation options
Network overview and documentation
Business continuity and disaster recovery plan
*Projects not included in monthly support cost
Unlimited End User, Network and Infrastructure Support Services
24/7 LIVE Desk remote support services
After-hours, weekends and bank holidays included
Onsite support services included as needed
Service level agreement includes guaranteed response times
Dedicated Team
Account Manager
Lead Technical Consultant
Find the best
MSSP plan
for your business
All estimated prices below are based on 100 users
Foundation
From £10.45 user/month
Cyber essentials and Compliance as a Service
ERGOS EDR (Endpoint Detection Response)
Monitor
From £20.41 user/month
Dark web monitoring
User awareness training and phishing campaigns
Regular vulnerability scanning and pen testing
Advanced
From £39.15 user/month
Cyber essentials and Compliance as a Service
ERGOS MDR (Managed Detection Response)
Dark web monitoring
User awareness training and phishing campaigns
Patch management
Server back up
End point back up
BCP/DR (Business Continuity/Disaster Recovery) planning and testing
Web filtering
Single sign-on
MS Defender cloud management
Enterprise
Price on application
Cyber essentials and Compliance as a Service
Cyber Essentials Plus certification
ERGOS MDR (Managed Detection Response)
Dark web monitoring
User awareness training and phishing campaigns
Patch management
Server back up
End point back up
BCP/DR (Business Continuity/Disaster Recovery) planning and testing
Web filtering
Single sign-on
MS Defender cloud management
Support and incident management from ERGOS SOC (Security Operations Centre)
Regular SOC team meetings
SIEM (Security information and event management)
Regular vulnerability scanning and pen testing
Cyber incident response planning
The smart approach to IT management
Technology Transformation Services from ERGOS allow you to focus on your business instead of IT challenges. We’ll help you to understand the importance of Managed IT Services, become an extension of your team, handling equipment maintenance, strengthening security, addressing issues proactively, resolving problems as they arise, and helping you plan for future growth.
The benefits of Technology Transformation Services are clear:
